Embark on a transformative journey with our Building Cultures course, designed to empower employers in cultivating a positive and inclusive work environment. Through interactive modules, participants will gain essential skills in communication, leadership, and conflict resolution, fostering a cohesive and thriving workplace culture that enhances productivity and employee satisfaction.
Do your people understand themselves, their strengths and their challenges? Can they adapt to their audience? Are they able to learn from each other? Can they spot opportunities to make a difference?
All our customer service and sales learning programmes kick off with an introduction to the Insights Discovery model and profiles. This lays the groundwork – understanding yourself and others better, providing a shared language for an appreciation of behavioural differences – for further improvements.
Depending on need, time and budget, a programme of 1:1 coaching and team workshops – including any of these areas of delivery– will be proposed.
Follow-up and follow-through are important factors to ensure the learning sticks and makes a tangible difference. We’ll be with you every step of the way and provide a raft of resources and exercises to support you in keeping the learning alive.
We know the importance of measuring return on investment. We agree with you upfront how we measure it and check in regularly to ensure we’re on track
Nicki supported us when we were looking to provide an educational training session about Neurodiversity. She was fantastic, listening to what we would like but also providing a balance offering her insights and experience to create a perfect personalised session. I am amazed by the huge impact her session has had on the business already!